Review - Candid

Summary

Candid is a company that offers teeth-straightening aligners via their online service. Since the company’s foundation in 2017, they have served tens of thousands of customers. The Candid service provides mail order invisible braces, without the need to visit an orthodontist.
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Candid commits to using only orthodontists, rather than just general dentists, for a more comprehensive level of care. They pride themselves on caring for patients throughout their alignment process. They provide remote monitoring by an orthodontist, as well as a proprietary treatment protocol.

Pros

• Offer free appointments and have studio locations
• Access to licensed orthodontists throughout your care
• Progress tracked through scans taken on your phone

Cons

• Slower than some alternatives
• Price point is higher than many competitors
• Finance options may require a credit check

Treatment Overview

Treatment Timeline

Suitable for...

In-Person Support ⓘ

Offers Night Option ⓘ

Offers Monitoring ⓘ

4 to 10 months

Mild to moderate cases

Yes - some locations

Yes

Eligibility

Candid aligners are for patients with minor to moderate alignment issues. This means that, if you have slight spaces between your teeth or some minor overlapping, you might be eligible for their treatment. If you have a significant overbite or underbite, or have large gaps or overlaps, you’re not eligible for treatment.

Getting Started

If you have an in-clinic consultation, the 3D scan and assessment is a straightforward process. If you’re not eligible, it won’t cost you a thing. If you are, then you’ll get your aligners in the mail once you’ve set up payment. Those who go down the home kit route, you have to make sure you get an accurate indent of your teeth. They provide two sets of impressions in case you make a mistake.

Treatment

Candid only offer the standard aligners, which gradually move the teeth over time. Their standard course of treatment takes six months on average. Those who choose Candid aligners will need to wear them for at least 22 hours per day. They offer a remote monitoring service that reduces your overall treatment time and ensures you get the results you want.

Support

If you do go to a clinic, you’ll have a face-to-face meet with the Candid team. Here, you can talk to the orthodontist and ask any questions you have. Throughout the length of your treatment, you’ll have to provide your mouth scans via their Remote Monitoring service. This means the orthodontist can still direct your care. For support during your treatment, there is an online chat portal, and a phone number.

Pricing Breakdown

Treatment

Impression Kit

Retainer

Installment Plan

$2,400

$95 - additional

$99 - additional

$99/month

Of all the aligner companies around, Candid ranks as one of the most expensive. However, their fee includes extras for your treatment, including whitening and the device you’ll use to take scans of your teeth. Another downside is the fact that Candid’s finance provider performs a credit check when you apply.